Public transportation plays a critical role in the greater Memphis area every day. First and foremost, it gets us to work and overall improves our quality of life. At Memphis Area Transit Authority (MATA), we are committed to connecting people to the places they want and need to be.

This plan outlines a series of actionable recommendations for ongoing improvements to our communications and outreach strategies. It is our goal that these improvements will help us better serve our current customers, attract new customers, and help build awareness of our services resulting in increased community and financial support.

Thank you to the many individuals that have contributed to the development of this plan. We look forward to working with you to improve the way MATA shares information and communicates with the community.

To view a copy of the plan, click here.

Gary Rosenfeld, Chief Executive Officer

Nicole Lacey, Chief Communications Officer 

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