MATA Activates Winter Weather Safety Plan

The Memphis Area Transit Authority (MATA) is taking proactive steps to ensure the safety of its customers and employees as the region prepares for sever winter weather. Safety is our top priority during weather events that may create hazardous travel.

Service Adjustments: Thursday, February 5, 2026

MATA TO RETURN TO FULL FIXED - ROUTE SERVICE

MATA will return to full fixed-route and MATAPlus service on Thursday, February 5.

All transit centers will also resume normal operating hours that day.

Due to remaining snow and ice on some side streets, select routes will operate on detours from February 5 through February 8 to ensure safe bus operations.
 

DETOURS: 

• RT 4 Exclude: Kerr @ Pillow //// DETOUR.... Elvis Presley to Person over regular route /// Reverse inbound
   
• RT 32 Exclude: Hawkins Mill ///// DETOUR.... Watkins to Saint Elmo to Schoolfield over regular route 
   
• RT 28 Exclude: Christine @ Arnold @ Tchulahoma ///// DETOUR.... Winchester to Prescott to Raines to IRS ///// Reverse inbound
   
• RT 16 Exclude: Tuhulahoma @ Christine ///// DETOUR..... Winchester to Outland over regular route //// Reverse inbound

 

All detours are expected to end Monday, February 9.

Ready! service will resume full service on Monday, February 9.

Trolley remains suspended.

Riders are encouraged to:

• Check current detours at matatransit.com
• Sign up for service alerts through Omnilert, MATA’s emergency notification system

Service Adjustments: Wednesday, February 4, 2026

MATA TO EXPAND FIXED ROUTE SERVICES 

MATA will expand  operations on Wednesday, February 4, adding additional snow routes as conditions gradually improve.

FIXED-ROUTE SERVICE Wednesday, FEB. 4

DETOURS: 

• Route 32 is on detour in the north only///// BYPASS Overton Crossing, Hawkins Mill, Range Line. The detour is  (R) Watkins, (R) Sanit Elmo over regular route

Service will operate from 8:00 a.m. to 7:00 p.m. and will be limited to the following snow routes:

• Route 1 – Union
• Route 2 – Madison
• Route 7 – Shelby & Holmes – 69 Winchester
• Route 8 – Chelsea & Highland
• Route 11 – Frayser
• Route 19 – Vollintine
• Route 32 – Hollywood & Hawkins Mill
• Route 36 – Lamar
• Route 39 – South Third
• Route 40 – Stage – 13 Lauderdale
• Route 42 – Crosstown
• Route 50 – Poplar
• Route 52 – Jackson
• Route 53 – Summer
• Route 57 – Park

Some routes will operate on detours. Riders are encouraged to visit matatransit.com for the most current route and detour information.

MATAPlus Service

• 5:00 a.m. -6:00 p.m.

Groove on Demand will operate regular service times 

• 6:00 a.m. -10:00 p.m.

Transit Centers

MATA transit centers will be open 7:30 a.m. – 7:30 p.m.:

• William Hudson Transit Center
• Airways Transit Center
• American Way Transit Center

Suspended Services

The following services remain suspended:

• Ready!
• Trolley

MATA will continue monitoring road conditions and coordinating closely with the City of Memphis and emergency management partners. Safety remains the agency’s highest priority, and service adjustments will be communicated as conditions change. Riders are encouraged to sign up for service alerts through Omnilert, MATA’s emergency notification system.

Service Adjustments: Tuesday, February 3, 2026

MATA TO OPERATE EXPANDED SNOW ROUTES

MATA will continue limited operations on Tuesday, February 3, operating 13 designated snow routes as crews continue to assess roadway conditions across the service area.

While major roadways have improved, some side streets remain icy and unsafe for bus operations. MATA is taking a cautious approach to ensure the safety of riders and frontline employees.

FIXED-ROUTE SERVICE:

Service will operate from 9:00 a.m. to 4:00 p.m. and will be limited to the following 13 snow routes:

• Route 1 – Union
• Route 2 – Madison
• Route 8 – Chelsea & Highland
• Route 11 – Frayser
• Route 19 – Vollintine
• Route 36 – Lamar
• Route 39 – South Third (route will end at Shelby Drive due to icy conditions)
• Route 40 – Stage & Lauderdale
• Route 42 – Crosstown
• Route 50 – Poplar
• Route 52 – Jackson
• Route 53 – Summer
• Route 57 – Park

MATAPlus Service

• Dialysis and medical transportation will continue

Transit Centers

MATA transit centers will be open 8:30 a.m. – 4:30 p.m.:

• William Hudson Transit Center
• Airways Transit Center
• American Way Transit Center

Suspended Services

The following services remain suspended:

• Ready!
• Trolley
• Groove On Demand

MATA will continue monitoring road conditions and coordinating closely with the City of Memphis and emergency management partners. Safety remains the agency’s highest priority, and service adjustments will be communicated as conditions change. Riders are encouraged to sign up for service alerts through Omnilert, MATA’s emergency notification system.

Service Adjustments: Monday, February 2, 2026

MATA TO OPERATE EXPANDED SNOW ROUTES

MATA will continue limited operations on Monday, February 2, operating 13 designated snow routes as crews continue to assess roadway conditions across the service area.

While major roadways have improved, some side streets remain icy and unsafe for bus operations. MATA is taking a cautious approach to ensure the safety of riders and frontline employees.

FIXED-ROUTE SERVICE:

Service will operate from 9:00 a.m. to 4:00 p.m. and will be limited to the following 13 snow routes:

• Route 1 – Union
• Route 2 – Madison
• Route 8 – Chelsea & Highland
• Route 11 – Frayser
• Route 19 – Vollintine
• Route 36 – Lamar
• Route 39 – South Third (route will end at Shelby Drive due to icy conditions)
• Route 40 – Stage & Lauderdale
• Route 42 – Crosstown
• Route 50 – Poplar
• Route 52 – Jackson
• Route 53 – Summer
• Route 57 – Park

MATAPlus Service

• Dialysis and medical transportation will continue

Transit Centers

MATA transit centers will be open 8:30 a.m. – 4:30 p.m.:

• William Hudson Transit Center
• Airways Transit Center
• American Way Transit Center

Suspended Services

The following services remain suspended:

• Ready!
• Trolley
• Groove On Demand

MATA will also continue to support transportation to warming centers. In addition, riders have the option to take Route 57 to the Orange Mound Community Center located at 2572 Park Avenue, and route 42 to the Ed Rice Community Center located at 2935 North Watkins.

MATA will continue monitoring road conditions and coordinating closely with the City of Memphis and emergency management partners. Safety remains the agency’s highest priority, and service adjustments will be communicated as conditions change. Riders are encouraged to sign up for service alerts through Omnilert, MATA’s emergency notification system.

Service Adjustments: Friday–Sunday, January 30 – February 1, 2026

MATA TO OPERATE EXPANDED SNOW ROUTES FRIDAY & SATURDAY WITH LIMITED SERVICE SUNDAY

MATA will expand snow route service on Friday, January 30, and Saturday, January 31, 2026, and will continue snow route service on Sunday, February 1, 2026, from 9:00 a.m. to 4:00 p.m., as road conditions allow.

Route Detours: 

• Route 1  Poplar ( L)  Tillman (L) Walnut Grove ////// BYPASS Poplar @ Highland @ Walnut Grove, Tillman @ Summer, Vandalia @ Broad
   
• Route 2 will continue straight on Jefferson ( R ) Cleveland to Madison ////// BYPASS Pauline, Court, Summerville, Bellevue, Claybrook
   
• Route 19 will continue on Jackson to Watkins to Vollintine /////// BYPASS Breedlove 
   
• Route 36 will continue S/B Hacks Cross to 385 Exit off on Winchester ////// BYPASS Centennial //// Kimball will not be in service
   
• Route 40 will not Run on Alice @ Benton
   
• Route 53 Summer (R) Shelby Oaks to Sycamore View to Summer /////// BYPASS SWTCC, State Road, Mullins Station 

 

Fixed-Route Service – Friday (1/30) & Saturday (1/31)

Service will be limited to the following 13 snow routes:

• Route 1 – Union

• Route 2 – Madison

• Route 8 – Chelsea & Highland

• Route 11 – Frayser

• Route 19 – Vollintine

• Route 36 – Lamar

• Route 39 – South Third (route will end at Shelby Drive due to icy conditions)

• Route 40 – Stage & Lauderdale

• Route 42 – Crosstown

• Route 50 – Poplar

• Route 52 – Jackson

• Route 53 – Summer

• Route 57 – Park

Fixed-Route Service – Sunday (2/1)

Service will be limited to the following 12 snow routes:

• Route 1 – Union

• Route 2 – Madison

• Route 8 – Chelsea & Highland

• Route 11 – Frayser

• Route 36 – Lamar

• Route 39 – South Third (route will end at Shelby Drive due to icy conditions)

• Route 40 – Stage & Lauderdale

• Route 42 – Crosstown

• Route 50 – Poplar

• Route 52 – Jackson

• Route 53 – Summer

• Route 57 – Park

Some routes will operate on detours. Riders are encouraged to visit matatransit.com for the most current route and detour information.

Additional Services

MATA will continue providing transportation support to warming centers. Riders may also access warming centers by using Route 57 to the Orange Mound Community Center (2572 Park Avenue) and Route 42 to the Ed Rice Community Center (2935 North Watkins).

All other MATA services will remain suspended including:

• Groove On Demand
• Ready!
• Trolley

We encourage riders to check for updates on matatransit.com as well as our social media channels. We will also issue the latest service messages through Omnilert, MATA’s emergency alert system, which delivers messages directly to mobile phones.

MATA will continue to monitor road conditions and coordinate closely with the City of Memphis and emergency management partners. The safety of riders and frontline team members remains the agency’s highest priority, and service adjustments will be communicated as conditions change.

 

Service Adjustments: Thursday, January 29, 2026

MATA TO OPERATE LIMITED SNOW ROUTES WITH DETOURS AND ESSENTIAL SERVICES THURSDAY

MATA will operate limited snow route service on Thursday, January 29, 2026, from 9:00 a.m. to 4:00 p.m., as road conditions allow.

Service will be limited to the following five routes only:

• Route 11 – Frayser
• Route 39 – South Third (route will end at Shelby Drive due to icy conditions)
• Route 42 – Crosstown
• Route 50 – Poplar
• Route 52 – Jackson

Route Detours: 

• Route 11 Inbound:  Frayser Blvd to Thomas to Jackson to A.W. Willis

 

In addition to limited fixed-route service, MATAPlus will continue operating for medical and dialysis patients beginning at 5:30 a.m., and MATA will continue transporting individuals to warming centers.

The William Hudson Transit Center and the Airways Transit Center will reopen and operate from 8:30 a.m. to 4:30 p.m.

All other MATA services will remain suspended including:

• Groove On Demand
• Ready!
• Trolley

We encourage riders to check for updates on matatransit.com as well as our social media channels. We will also issue the latest service messages through Omnilert, MATA’s emergency alert system, which delivers messages directly to mobile phones.

MATA will continue to monitor road conditions and coordinate closely with the City of Memphis and emergency management partners. The safety of riders and frontline team members remains the agency’s highest priority, and service adjustments will be communicated as conditions change.

Service Adjustments: Wednesday, January 28, 2026

MATA TO OPERATE LIMITED SNOW ROUTES AND ESSENTIAL SERVICES WEDNESDAY

MATA will operate limited snow route service on Wednesday, January 28, 2026, from 9:00 a.m. to 4:00 p.m., as road conditions allow.

Service will be limited to the following five routes only:

• Route 11 – Frayser
• Route 39 – South Third (route will end at Shelby Drive due to icy conditions)
• Route 42 – Crosstown
• Route 50 – Poplar
• Route 52 – Jackson

Route Detours: 

• Route 11 Inbound:  Frayser Blvd to Thomas to Jackson to A.W. Willis

 

In addition to limited fixed-route service, MATAPlus will continue operating for medical and dialysis patients beginning at 5:30 a.m., and MATA will continue transporting individuals to warming centers.

The William Hudson Transit Center and the Airways Transit Center will reopen and operate from 8:30 a.m. to 4:30 p.m.

All other MATA services will remain suspended including:

• Groove On Demand
• Ready!
• Trolley

We encourage riders to check for updates on matatransit.com as well as our social media channels. We will also issue the latest service messages through Omnilert, MATA’s emergency alert system, which delivers messages directly to mobile phones.

MATA will continue to monitor road conditions and coordinate closely with the City of Memphis and emergency management partners. The safety of riders and frontline team members remains the agency’s highest priority, and service adjustments will be communicated as conditions change.

 

 

Service Adjustments:  Tuesday, January 27, 2026
MATA TO OPERATE LIMITED PARATRANSIT SERVICE TUESDAY

MATA will operate limited MATAPlus paratransit service beginning at 5:00 a.m. on Tuesday, January 27, for medical and dialysis patients only, weather and road conditions permitting.

Riders are strongly encouraged to confirm directly with their clinics that appointments will be open and operating as scheduled. If a clinic is closed, riders are asked to cancel their ride request to help ensure service availability for those with critical needs.

MATA will also continue to support transportation to warming centers as long as conditions remain reasonably safe for operations.

All other MATA services will remain suspended on Tuesday, January 27, including:

• Fixed-route service
• Groove On Demand
• Ready!
• Trolley

All MATA transit centers will remain closed.

 

Service Adjustment: January 26, 2026

MATA will suspend all transit services Monday, January 26, 2026 due to hazardous road conditions caused by the winter storm. All MATA transit centers will also be closed.

Service Adjustment Update: Sunday, January 25, 2026

MATA will suspend all transit services Sunday, January 25, 2026 due to hazardous road conditions caused by the winter storm. All MATA transit centers will also be closed.

MATA will continue to support transportation to warming centers as long as conditions remain reasonably safe for operations.

• People experiencing homelessness who need transportation to a warming center can contact the Hospitality Hub at 901-486-0939 to request a ride.
• Residents who have experienced an electrical or water outage can contact the City of Memphis Office of Emergency Management at 901-636-2525 to arrange transportation to one of three 24-hour community centers operating as a warming center. (Ed Rice- 2935 North Watkins, Orange Mound CC- 2572 Park Ave or Hickory Hill CC – 3910 Ridgeway Rd)

MATA will remain in close coordination with the City of Memphis and emergency management partners and will share updates as conditions change. Protecting the safety of our riders and frontline team members comes first, and that commitment drives every decision we make.

 

Service Adjustments Update : January 24, 2026 - 2PM

 

 The Memphis Area Transit Authority (MATA) will suspend all transit services at 4:00 p.m. today due to hazardous road conditions caused by winter weather.

All MATA transit centers will also close at 4:00 p.m.

While regular service is suspended, MATA will continue to support transportation to warming centers as long as conditions remain reasonably safe for operations.

Important transportation resources for the community:

• People experiencing homelessness who need transportation to a warming center can contact the Hospitality Hub at 901-486-0939 to request a ride.
   
• Residents who have experienced an electrical or water outage can contact the City of Memphis Office of Emergency Management at 901-636-2525 to arrange transportation to one of three 24-hour community centers operating as a warming center.

MATA will continue coordinating with the City of Memphis and emergency management partners and will provide updates as conditions change. The safety of MATA team members and the riding public is always our highest priority, and every operational decision is guided by that commitment.

 

Service Adjustments for Saturday, January 24, 2026:

MATA will operate the following routes:​

• Route 11
• Route 36
• Route 39
• Route 40
• Route 42
• Route 50
• Route 52
• Route 57

We will continue to monitor weather conditions closely and coordinate with City and State officials to ensure informed decisions based on the latest road conditions and forecasts.

Fixed-Route Buses:

• Saturday, Jan 24th: Service starts at 7AM ends at 6 PM.

MATA Plus:

• Limited to essential access trips only. Operating from 5AM to 6PM
• Assessment Center will be closed Saturday, with appointments rescheduled.

Trolley, Ready! On Demand & Groove On-Demand:

• Service suspended Saturday, Jan 24th.

Transit Center Operations:

• Transit Center Lobbies: Open from 7 AM to 7 PM.

Customer Service Hours:

Customer Service Counters:

• Hudson Transit Center: Open 7 AM–7 PM Saturday
• American Way Transit Center: Open 7 AM–7PM Saturday
• Airways Transit Center: Closed 

Call Center:

• Saturday: Open 7 AM–7 PM.
   

The Hospitality Hub operates the City of Memphis' Emergency Warming Center during extreme cold weather, providing a place of safety and kindness for the unhoused population to shelter from dangerous conditions.  Please see the Hospitality Hub's Facebook and Instagram for the most updated details.

Warming Centers:

The City of Memphis’ Emergency Warming Centers will be open until further notice.

Transportation:

Transportation to warming centers is operated by MATA.  After 7PM, please call 901.489.0939 for transportation

Customers will be informed about service updates via the MATA website, Omnilert automated messages, social media, as well as news media.