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Service Alerts

EFFECTIVE MARCH 19, 2021:

Riverside Drive is no longer closed. The Riverfront Trolley Shuttle Line will now operate its regular route seven days a week now. Click here for updated trolley map.

EFFECTIVE MARCH 17, 2021:  

Due to inclement weather at this time, expect 8-12 min delays on most bus routes. 

EFFECTIVE MARCH 4, 2021

At this time, the entire MATA Internet and phone network (this includes all phone lines) are not operational. This affects all areas at MATA. The IT team has just received notice of this outage from the Company's Internet and phone service provider. Additional updates will be shared later once more information is available. MATA apologizes for any inconvenience. 

EFFECTIVE MARCH 3, 2021: 

Route 13 Lauderdale will be on detour. Outbound trips will travel south on Fourth, turn right on Walker, and left on Latham to continue the regular route. Inbound trips will travel north on Latham, turn right on Walker, and left on Fourth to continue the regular route. Click here for more information.

EFFECTIVE FEBRUARY 28, 2021: 

MATA is opening an additional trolley station on the Main Street Rail Line at Central Station, extending the trolley line further south. Click here for new Trolley map and details.

EFFECTIVE FEBRUARY 22, 2021: 

MATA plans to resume all normal operations tomorrow including offering regular weekday service on all modes. All previous detours are cancelled except Route 13 Lauderdale. Click here for more information.

​EFFECTIVE FEBRUARY 21, 2021: 

MATA will resume running all bus routes and MATAplus Sunday service tomorrow. Please note that only the Riverfront Trolley line will operate tomorrow. The Main Street and Madison Trolley lines will not operate. Several of the bus routes will be on detour. Click here for more information.

EFFECTIVE FEBRUARY 20, 2021 ONLY: 

MATA plans to only offer the following service: Fixed-Route bus service will run between 5:15 a.m. and 6:45 p.m., but only on Routes 1, 11, 28, 32, 39, 42, 50 and 57. These routes were selected based on current road conditions. MATAplus will operate between 5 a.m. and 6:45 p.m., but only for life sustaining trips (this includes trips for dialysis) for customers who have reservations. The William Hudson, Airways and American Way Transit Centers will remain open during service times only between 5:15 a.m. and 6:45 p.m. (The water fountains will not be accessible during this time due to the precautionary boiled water advisory). Please note that the Main Street, Riverfront and Madison Trolley lines will not operate.

Please continue to pay attention to information being shared via Omnilert, on the City of Memphis Nextdoor platform, on MATA Facebook and Twitter pages, and in this section. Customers can also call the MATA Call Center at 901.274.MATA (6282).

Note: MATA service will continue to be monitored throughout the day tomorrow based on inclement weather reports and road conditions. Another update will be shared tomorrow regarding service for Sunday, February 21, 2021.

EFFECTIVE FEBRUARY 19, 2021 ONLY: 

MATA plans to only offer the following service: Fixed-Route bus service will run between 5:15 a.m. and 6:45 p.m., but only on Routes 1, 11, 28, 32, 42 and 50. These routes were selected based on current road conditions. MATAplus will operate between 5 a.m. and 6:45 p.m., but only for life sustaining trips (this includes trips for dialysis) for customers who have reservations. The William Hudson, Airways and American Way Transit Centers will remain open during service times only between 5:15 a.m. and 6:45 p.m. Please note that the Main Street, Riverfront and Madison Trolley lines will not operate.

Please continue to pay attention to information being shared via Omnilert, on the City of Memphis Nextdoor platform, on MATA Facebook and Twitter pages, and in this section. Customers can also call the MATA Call Center at 901.274.MATA (6282).

Note: MATA service will continue to be monitored throughout the day tomorrow based on inclement weather reports and road conditions. Another update will be shared tomorrow regarding service for Saturday, February 20, 2021.

Note: Route 1 Union Outbound trips will not serve Holmes, Johnson, and Tillman, and instead travel west on Walnut Grove from Walnut Grove at Holmes and continue on Walnut Grove to begin Inbound trips.

EFFECTIVE IMMEDIATELY/FEBRUARY 17, 2021 ONLY: 

Due to the continuing worsening inclement weather conditions, MATA is terminating its service immediately. Service was expected to end at 6:45 p.m. but it is ending now.

EFFECTIVE FEBRUARY 18, 2021 ONLY: 

MATA plans to only offer the following service: Fixed-Route bus service will run between 5:15 a.m. and 6:45 p.m., but only on Routes 11, 28, 32, 42 and 50. These routes were selected based on current road conditions. MATAplus will operate between 5 a.m. and 6:45 p.m., but only for life sustaining trips (this includes trips for dialysis) for customers who have reservations. The William Hudson, Airways and American Way Transit Centers will remain open during service times only between 5:15 a.m. and 6:45 p.m. Please note that the Main Street, Riverfront and Madison Trolley lines will not operate.

Please continue to pay attention to information being shared via Omnilert, on the City of Memphis Nextdoor platform, on MATA Facebook and Twitter pages, and in this section. Customers can also call MATA Customer Service at 901.274.MATA (6282).

Note: MATA service will continue to be monitored throughout the day tomorrow based on inclement weather reports and road conditions. Another update will be shared tomorrow regarding service for Friday, February 19, 2021.

EFFECTIVE FEBRUARY 17, 2021 only: 

MATA plans to only offer the following service: Fixed-Route bus service will run between 5:15 a.m. and 6:45 p.m., but only on Routes 11, 28, 32, 42 and 50. These routes were selected based on current road conditions. MATAplus will operate between 5 a.m. and 6:45 p.m., but only for life sustaining trips (this includes trips for dialysis) for customers who have reservations. The William Hudson, Airways and American Way Transit Centers will remain open during service times only between 5:15 a.m. and 6:45 p.m. Please note that the Main Street, Riverfront and Madison Trolley lines will not operate.

Another severe winter storm is forecast for the Memphis area tomorrow so service may change again due to worsening inclement weather conditions. Please continue to pay attention to information being shared via Omnilert, on the City of Memphis Nextdoor platform, on MATA Facebook and Twitter pages, and on this section. Customers can also call MATA Customer Service at 901.274.MATA (6282).

Note: MATA service will continue to be monitored throughout the day tomorrow based on inclement weather reports and road conditions. Another update will be shared tomorrow regarding service for Thursday, February 18, 2021.

Note: Detours will be in effect on Routes 28, 32, and 42. On Route 28, Outbound trips will travel east on Winchester and turn right on Getwell to continue the regular route. Inbound trips will travel north on Getwell and turn left on Winchester to continue the regular route. On Route 32, trips will not serve streets North of Frayser Blvd. and turn around at Frayser and Redcoat. On Route 42, Northbound trips will not serve Frayser Plaza and will end by traveling north on Watkins, turning right on Overton Crossing, left on Delano, and left on Watkins to begin Southbound trips. Southbound trips will end by traveling east on Shelby, right on Millbranch, and right on Holmes to begin Northbound trips.

 

EFFECTIVE AT 10 A.M. ON FEBRUARY 16, 2021: 

Service on all MATA vehicles on ALL MODES (bus, trolley, and MATAplus) will stop at 10 a.m. TODAY. Please note that MATAplus transportation will continue to provide essential service for dialysis patients. In addition, transportation to the Warming Centers will continue. For additional updates regarding MATA service during this time, please continue to pay attention to Omnilert messages, news on the City of Memphis Nextdoor platform, the MATA Facebook and Twitter social media pages, and information on this page. You can also call MATA Customer Service at 901.274.MATA (6282).

EFFECTIVE FEBRUARY 15, 2021

Due to inclement weather, Route 6 (Northaven) is disabled until further notice. 

EFFECTIVE february 11, 2021

Due to inclement weather, the Main Street Trolley Rail Line is disabled until further notice. 

EFFECTIVE JANUARY 21, 2021

The Main Street Trolley Line will not be in service from 1 to 4 p.m. Read more

EFFECTIVE IMMEDIATELY

Bus stops in both directions on Ball Rd. at Silver St. have been permanently removed. Customers riding Route 12 should use the stops on Norris Rd. at Warren St. instead.

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Effective until further notice

Routes 19, 52, 53, will be detoured due to the closure of A.W. Willis between Third and Danny Thomas. Read more

EFFECTIVE DECEMBER 31, 2020

The Groove Shuttle will operate its final service on December 31, 2020. Read More

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    Route 1 Union map and timetable has been updated to reflect a safety change. Click here to view

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