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Service Alerts

EFFECTIVE August 2: Until 7 p.m., the Main Street Trolley will only operate from the Hudson Transit Center to Dr. MLK Jr. Ave. due to an MLGW emergency utility repair. The Riverfront Trolley is operating northbound on Main Street to pick up passengers.

READY! by MATA, a new curb-to-curb transit option, is NOW AVAILABLE for those traveling in the Ready! service area. Click here to learn more and start booking with Ready!

EFFECTIVE jULY 28: From 7 a.m. until 7 p.m., the Main Street Trolley will only operate from the Hudson Transit Center to Dr. MLK Jr. Ave. due to an MLGW emergency utility repair. The Riverfront Trolley is operating northbound on Main Street to pick up passengers.

Effective august 1, 2021: Fixed-Route Bus service improvements will add new trips on weekdays to Routes 2, 4, 7, 12, 13, 28, 30, 32, 36, 42, 50, 52, 57. Click here for complete details and updated maps and timetables for these routes

PHONE SYSTEM UPGRADE: Thank you for your patience and understanding. Our phone system upgrade is complete.

NETWORK UPGRADE AFFECTING THE call center and mataplus reservations: Due to the planned phone network upgrade, the MATA Call Center and MATAplus Reservations lines are currently unavailable. The remaining upgrades are scheduled to occur at 4:30 p.m. today, July 13.  We apologize for any inconvenience and thank you for your continued patience as we upgrade our phone systems.

Phone system Upgrade: As part of our continued commitment to provide excellent service to all our customers, we are planning to perform a phone system upgrade on Tuesday, July 13, 2021, after 4:30 p.m. This upgrade will help us enhance our customer experience. The estimated process is four hours.

During the upgrade, phone system operations will not be available. This outage will directly impact MATAPlus Dispatch and Routes and Scheduling.

We apologize for any inconvenience and will update you when the upgrade is complete. We appreciate your patience and understanding.

Effective July 5, 2021: MATA will operate Sunday service on Monday, July 5 in observance of Independence Day. Administrative offices and Transit Center customer service counters will be closed. MATA will operate normal Sunday service on Sunday, July 4.

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