MATA Activates Winters Weather Safety Plan
The Memphis Area Transit Authority (MATA) is taking proactive steps to ensure the safety of its customers and employees as the region prepares for sever winter weather. Safety is our top priority during weather events that may create hazardous travel.
Service Adjustments Update : January 24, 2026 - 2PM
The Memphis Area Transit Authority (MATA) will suspend all transit services at 4:00 p.m. today due to hazardous road conditions caused by winter weather.
All MATA transit centers will also close at 4:00 p.m.
While regular service is suspended, MATA will continue to support transportation to warming centers as long as conditions remain reasonably safe for operations.
Important transportation resources for the community:
- People experiencing homelessness who need transportation to a warming center can contact the Hospitality Hub at 901-486-0939 to request a ride.
- Residents who have experienced an electrical or water outage can contact the City of Memphis Office of Emergency Management at 901-636-2525 to arrange transportation to one of three 24-hour community centers operating as a warming center.
MATA will continue coordinating with the City of Memphis and emergency management partners and will provide updates as conditions change. The safety of MATA team members and the riding public is always our highest priority, and every operational decision is guided by that commitment.
Service Adjustments for Saturday, January 24, 2026:
MATA will operate the following routes:
- Route 11
- Route 36
- Route 39
- Route 40
- Route 42
- Route 50
- Route 52
- Route 57
We will continue to monitor weather conditions closely and coordinate with City and State officials to ensure informed decisions based on the latest road conditions and forecasts.
Fixed-Route Buses:
- Saturday, Jan 24th: Service starts at 7AM ends at 6 PM.
MATA Plus:
- Limited to essential access trips only. Operating from 5AM to 6PM
- Assessment Center will be closed Saturday, with appointments rescheduled.
Trolley, Ready! On Demand & Groove On-Demand:
- Service suspended Saturday, Jan 24th.
Transit Center Operations:
- Transit Center Lobbies: Open from 7 AM to 7 PM.
Customer Service Hours:
Customer Service Counters:
- Hudson Transit Center: Open 7 AM–7 PM Saturday
- American Way Transit Center: Open 7 AM–7PM Saturday
- Airways Transit Center: Closed
Call Center:
- Saturday: Open 7 AM–7 PM.
The Hospitality Hub operates the City of Memphis' Emergency Warming Center during extreme cold weather, providing a place of safety and kindness for the unhoused population to shelter from dangerous conditions. Please see the Hospitality Hub's Facebook and Instagram for the most updated details.
Warming Centers:
The City of Memphis’ Emergency Warming Centers will be open until further notice.
Transportation:
Transportation to warming centers is operated by MATA. After 7PM, please call 901.489.0939 for transportation
Customers will be informed about service updates via the MATA website, Omnilert automated messages, social media, as well as news media.